Resato and the Resato partners are there to help you with advice and support at a local level. Whether you are looking for machines or parts, whether you need tools, equipment or maintenance – we are there for you. We strive to provide the best possible service by thinking, feeling and acting like you would.

Service and Maintenance

Resato and Resato-partners offer you experience, knowledge and original parts. They understand your business and offer you the products you need for safe operations: the right parts, the right tools, the right lubricants.
After our Field Service or Helpdesk has found the best solution for you, we take care of fast delivery.

We offer:

  • A highly efficient logistics network
  • Original parts directly from the manufacturer
  • Professional advice geared to your needs

HELPDESK Professional support from our qualified customer service team will help you effectively with all machine problems and technical questions. Although our experience shows that 90% of all service requests can be handled over the phone or with our online support, we are also happy to arrange a field service visit whenever necessary.


Our service team members will: 

  • Provide you with technical support in the event of a machine breakdown
  • Keep you continuously informed about the problem-solving process
Resato Academy

In the RESATO ACADEMY, our experienced experts provide customer training and application advice, specifically adapted to your industry and needs.

Experts are available for:

  • Product training
  • Software training
  • Safety training
  • Maintenance consulting

RESATO has built a knowledge base that is built and shared with our community. Our community is available to all RESATO registered users. 

Content includes:

  • Maintenance 
  • Process experience
  • Community Expert contribution