{"id":10114,"date":"2023-04-22T15:30:58","date_gmt":"2023-04-22T15:30:58","guid":{"rendered":"https:\/\/resato-waterjet.com\/?p=10114"},"modified":"2025-04-30T07:53:36","modified_gmt":"2025-04-30T07:53:36","slug":"temoignage-dun-client-de-la-roumanie","status":"publish","type":"post","link":"https:\/\/resato-waterjet.com\/fr\/customer-care-testimonial-from-romania\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"10114\" class=\"elementor elementor-10114\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7dd7e9a elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"7dd7e9a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca6cb40\" data-id=\"ca6cb40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8995fb2 elementor-widget elementor-widget-text-editor\" data-id=\"8995fb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Nos employ\u00e9s du service client\u00e8le, Gert et Cor, ainsi que nos ing\u00e9nieurs de service sont en premi\u00e8re ligne de l'exp\u00e9rience client. Parfois, ils peuvent aider un client en r\u00e9solvant ses probl\u00e8mes et\/ou en l'aidant \u00e0 am\u00e9liorer son processus. Ils appr\u00e9cient les conversations avec nos clients et utilisent le t\u00e9l\u00e9phone, la vid\u00e9o sur site et les lectures des codes de la machine pour les guider.<\/span><\/p><p><span style=\"font-weight: 400;\">Les clients qui expriment leur reconnaissance font vraiment plaisir <\/span><span style=\"font-weight: 400;\">\ud83d\ude09<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Merci \u00e0 Radu Gramada d'avoir fait de leur journ\u00e9e un moment inoubliable depuis la Roumanie !<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Our guys on the customer care desk, Gert and Cor,&nbsp; along with our service engineers are on the frontline of customer experience. Sometime they can help a customer by fixing their problems and\/or helping them improve their process. The guys enjoy their conversations with our customers and use the phone, onsite video and readouts of [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":10118,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[147],"tags":[],"class_list":["post-10114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer care - Resato Waterjet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer care - Resato Waterjet\" \/>\n<meta property=\"og:description\" content=\"Our guys on the customer care desk, Gert and Cor,&nbsp; along with our service engineers are on the frontline of customer experience. Sometime they can help a customer by fixing their problems and\/or helping them improve their process. The guys enjoy their conversations with our customers and use the phone, onsite video and readouts of [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/\" \/>\n<meta property=\"og:site_name\" content=\"Resato Waterjet\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-22T15:30:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-30T07:53:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/04\/unnamed.png\" \/>\n\t<meta property=\"og:image:width\" content=\"469\" \/>\n\t<meta property=\"og:image:height\" content=\"304\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"marjan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@resatowj\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"marjan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/\"},\"author\":{\"name\":\"marjan\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#\\\/schema\\\/person\\\/678da1e755245860a28d15c30e7d657e\"},\"headline\":\"Customer care\",\"datePublished\":\"2023-04-22T15:30:58+00:00\",\"dateModified\":\"2025-04-30T07:53:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/\"},\"wordCount\":88,\"publisher\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/resato-waterjet.com\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/unnamed.png\",\"articleSection\":[\"News\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/\",\"url\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/\",\"name\":\"Customer care - Resato Waterjet\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/resato-waterjet.com\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/unnamed.png\",\"datePublished\":\"2023-04-22T15:30:58+00:00\",\"dateModified\":\"2025-04-30T07:53:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#primaryimage\",\"url\":\"https:\\\/\\\/resato-waterjet.com\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/unnamed.png\",\"contentUrl\":\"https:\\\/\\\/resato-waterjet.com\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/unnamed.png\",\"width\":469,\"height\":304},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/temoignage-dun-client-de-la-roumanie\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/resato-waterjet.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer care\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/\",\"name\":\"Resato Waterjet\",\"description\":\"Creating Magic with Water\",\"publisher\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#organization\"},\"alternateName\":\"Resato\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#organization\",\"name\":\"Resato Waterjet\",\"alternateName\":\"Resato\",\"url\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mlwy9mbbs62x.i.optimole.com\\\/w:auto\\\/h:auto\\\/q:mauto\\\/f:avif\\\/https:\\\/\\\/resato-waterjet.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/cropped-Resato-YOutube-Logo.png\",\"contentUrl\":\"https:\\\/\\\/mlwy9mbbs62x.i.optimole.com\\\/w:auto\\\/h:auto\\\/q:mauto\\\/f:avif\\\/https:\\\/\\\/resato-waterjet.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/cropped-Resato-YOutube-Logo.png\",\"width\":512,\"height\":512,\"caption\":\"Resato Waterjet\"},\"image\":{\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/resato-waterjet-technology\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/resato-waterjet.com\\\/en\\\/#\\\/schema\\\/person\\\/678da1e755245860a28d15c30e7d657e\",\"name\":\"marjan\",\"sameAs\":[\"https:\\\/\\\/x.com\\\/resatowj\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Service client\u00e8le - Resato Waterjet","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/","og_locale":"fr_FR","og_type":"article","og_title":"Customer care - Resato Waterjet","og_description":"Our guys on the customer care desk, Gert and Cor,&nbsp; along with our service engineers are on the frontline of customer experience. Sometime they can help a customer by fixing their problems and\/or helping them improve their process. The guys enjoy their conversations with our customers and use the phone, onsite video and readouts of [&hellip;]","og_url":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/","og_site_name":"Resato Waterjet","article_published_time":"2023-04-22T15:30:58+00:00","article_modified_time":"2025-04-30T07:53:36+00:00","og_image":[{"width":469,"height":304,"url":"https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/04\/unnamed.png","type":"image\/png"}],"author":"marjan","twitter_card":"summary_large_image","twitter_creator":"@resatowj","twitter_misc":{"\u00c9crit par":"marjan","Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#article","isPartOf":{"@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/"},"author":{"name":"marjan","@id":"https:\/\/resato-waterjet.com\/en\/#\/schema\/person\/678da1e755245860a28d15c30e7d657e"},"headline":"Customer care","datePublished":"2023-04-22T15:30:58+00:00","dateModified":"2025-04-30T07:53:36+00:00","mainEntityOfPage":{"@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/"},"wordCount":88,"publisher":{"@id":"https:\/\/resato-waterjet.com\/en\/#organization"},"image":{"@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#primaryimage"},"thumbnailUrl":"https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/04\/unnamed.png","articleSection":["News"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/","url":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/","name":"Service client\u00e8le - Resato Waterjet","isPartOf":{"@id":"https:\/\/resato-waterjet.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#primaryimage"},"image":{"@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#primaryimage"},"thumbnailUrl":"https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/04\/unnamed.png","datePublished":"2023-04-22T15:30:58+00:00","dateModified":"2025-04-30T07:53:36+00:00","breadcrumb":{"@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#primaryimage","url":"https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/04\/unnamed.png","contentUrl":"https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/04\/unnamed.png","width":469,"height":304},{"@type":"BreadcrumbList","@id":"https:\/\/resato-waterjet.com\/fr\/temoignage-dun-client-de-la-roumanie\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/resato-waterjet.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Customer care"}]},{"@type":"WebSite","@id":"https:\/\/resato-waterjet.com\/en\/#website","url":"https:\/\/resato-waterjet.com\/en\/","name":"Jet d'eau Resato","description":"Cr\u00e9er de la magie avec l'eau","publisher":{"@id":"https:\/\/resato-waterjet.com\/en\/#organization"},"alternateName":"Resato","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/resato-waterjet.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/resato-waterjet.com\/en\/#organization","name":"Jet d'eau Resato","alternateName":"Resato","url":"https:\/\/resato-waterjet.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/resato-waterjet.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/mlwy9mbbs62x.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:avif\/https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/03\/cropped-Resato-YOutube-Logo.png","contentUrl":"https:\/\/mlwy9mbbs62x.i.optimole.com\/w:auto\/h:auto\/q:mauto\/f:avif\/https:\/\/resato-waterjet.com\/wp-content\/uploads\/2023\/03\/cropped-Resato-YOutube-Logo.png","width":512,"height":512,"caption":"Resato Waterjet"},"image":{"@id":"https:\/\/resato-waterjet.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/resato-waterjet-technology\/"]},{"@type":"Person","@id":"https:\/\/resato-waterjet.com\/en\/#\/schema\/person\/678da1e755245860a28d15c30e7d657e","name":"marjan","sameAs":["https:\/\/x.com\/resatowj"]}]}},"_links":{"self":[{"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/posts\/10114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/comments?post=10114"}],"version-history":[{"count":4,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/posts\/10114\/revisions"}],"predecessor-version":[{"id":10119,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/posts\/10114\/revisions\/10119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/media\/10118"}],"wp:attachment":[{"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/media?parent=10114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/categories?post=10114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/resato-waterjet.com\/fr\/wp-json\/wp\/v2\/tags?post=10114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}