{"id":10226,"date":"2023-05-17T18:32:05","date_gmt":"2023-05-17T18:32:05","guid":{"rendered":"https:\/\/resato-waterjet.com\/?p=10226"},"modified":"2025-04-30T07:53:28","modified_gmt":"2025-04-30T07:53:28","slug":"la-calidad-del-servicio-es-clave-para-el-exito-del-corte-por-chorro-de-agua","status":"publish","type":"post","link":"https:\/\/resato-waterjet.com\/es\/quality-of-service-key-to-the-success-of-waterjet-cutting\/","title":{"rendered":"La calidad del servicio, clave del \u00e9xito del corte por chorro de agua:\u00a0"},"content":{"rendered":"
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El caso de negocio de un fabricante de maquinaria<\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Los fabricantes de maquinaria independientes que est\u00e1n considerando la compra de una m\u00e1quina se inspiran en algo m\u00e1s que la relaci\u00f3n universal calidad-precio. La calidad del servicio y el respaldo del proceso que un proveedor de m\u00e1quinas puede ofrecer tras la venta marcan la diferencia. Hace once a\u00f1os que la holandesa AFW (Apparaten Fabricage Waalwijk BV) adquiri\u00f3 una m\u00e1quina de chorro de agua de Resato. Wim van der Wilk representa a la tercera generaci\u00f3n de la empresa familiar, que empez\u00f3 originalmente con la construcci\u00f3n de patines para bombas. Recuerda v\u00edvidamente los viejos tiempos antes de que se introdujera el chorro de agua: \"Antes, todo se hac\u00eda con tijeras, punzonadoras y prensas plegadoras, lo que hac\u00eda que la fabricaci\u00f3n de nuestras piezas fuera un proceso mucho m\u00e1s largo\". <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Diversidad de materiales:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Desde que la empresa se ha equipado con el chorro de agua, puede manipular una mayor diversidad de materiales. Esto ampl\u00eda el horizonte de proyectos. Van der Wilk: \"Nuestra empresa est\u00e1 especializada en trabajos a medida en metal en peque\u00f1as series de hasta unas cincuenta piezas. Sin embargo, cortamos regularmente materiales no met\u00e1licos como carbono y pl\u00e1sticos reforzados con fibra de vidrio con nuestro chorro de agua.\"<\/span><\/p>

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AFW tambi\u00e9n realiza trabajos de mantenimiento y revisi\u00f3n para el sector del GNL y la industria del hidr\u00f3geno, incluida la construcci\u00f3n de contenedores espec\u00edficos.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Van der Wilk: \"El chorro de agua nos ha brindado muchas m\u00e1s oportunidades. La flexibilidad que se crea con ella es insuperable; realmente se puede hacer todo uno mismo. Por ejemplo, ahora fabricamos toda una gama de productos con los que antes s\u00f3lo pod\u00edamos so\u00f1ar. Adem\u00e1s, en lo que respecta a la metalurgia, ya no necesitamos subcontratar nada. Todo se hace aqu\u00ed\".<\/span><\/p>

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AFW se ha acostumbrado tanto a realizar tanto trabajo de corte en esa m\u00e1quina que la empresa tambi\u00e9n se ha vuelto bastante dependiente de ella. Un buen ejemplo es un tipo especial de cuchillos que AFW fabrica. La metalurgia no tolera un fuerte aporte de calor, como el que se obtendr\u00eda con el corte por l\u00e1ser, por lo que s\u00f3lo pueden cortarse con el chorro de agua.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Apoyo t\u00e9cnico de Resato\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Una respuesta r\u00e1pida y flexible a una solicitud est\u00e1 casi directamente relacionada con la disponibilidad del chorro de agua Resato. Esto hace que el soporte t\u00e9cnico postventa que ofrece Resato sea un factor crucial. Van der Wilk: \"Podemos llamar a Resato en cualquier momento; su equipo t\u00e9cnico es competente, flexible y, por lo general, capaz de movilizarse en uno o dos d\u00edas para abordar cualquier oportunidad\". La buena relaci\u00f3n con AFW como cliente tambi\u00e9n ha beneficiado a Resato. Ambas partes intercambian regularmente consejos profesionales y conocimientos sobre procesos, que resultan muy valiosos dentro de la tecnolog\u00eda del chorro de agua. Al compartir conocimientos con usuarios que no compiten entre s\u00ed, todos pueden aprender y mejorar m\u00e1s r\u00e1pidamente.\u00a0<\/span><\/p>

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Van der Wilk: \"El proceso tiene un factor de ensayo y error relativamente alto, sobre todo cuando se experimenta con nuevos materiales. Con los par\u00e1metros b\u00e1sicos que te proporciona Resato, tienes una buena base de partida, pero encontrar los ajustes ideales de suministro de abrasivo, presi\u00f3n y velocidad de corte es una b\u00fasqueda constante. Se aprende sobre la marcha. Por ejemplo, cuando tiene que cortar piezas de fibra de carbono por primera vez, es un gran reto. Tiene que salir bien a la primera, porque no se puede volver a trabajar ese tipo de material\".<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

A machine builder\u2019s business case Independent machine builders considering a machine purchase are inspired by more than just the universal price-quality ratio. The quality of service and process backup that a machine supplier can offer post-sale makes the difference. It’s been eleven years since the Dutch AFW (Apparaten Fabricage Waalwijk BV) purchased a waterjet machine […]<\/p>\n","protected":false},"author":7,"featured_media":10227,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[147],"tags":[],"class_list":["post-10226","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"yoast_head":"\nQuality of Service Key to the Success of Waterjet Cutting:\u00a0 - Resato Waterjet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resato-waterjet.com\/es\/la-calidad-del-servicio-es-clave-para-el-exito-del-corte-por-chorro-de-agua\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality of Service Key to the Success of Waterjet Cutting:\u00a0 - Resato Waterjet\" \/>\n<meta property=\"og:description\" content=\"A machine builder\u2019s business case Independent machine builders considering a machine purchase are inspired by more than just the universal price-quality ratio. 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